Throughout the 12 week pilot, Bromford identified multiple success stories as a result of connecting individuals into community based support using Elemental’s digital social prescribing platform.
After having to give up her job because her daughter had become ill, a Bromford customer began to experience stress and financial difficulty. Upon receiving a letter from the Bailiffs due to unpaid Council Tax arrears, the customer turned to the Bromford Neighbourhood Coach team to seek advice.
The customer was connected to a Money Adviser by a Neighbourhood Coach to help her manage her finances and work out a suitable payment scheme which would solve the issue. With the support of her Neighbourhood Coach and Money Advisor, the customer has resolved the situation and her mental health has improved as a result of the referral.
Now, the customer is receiving further support to help her with her budgeting and finances.
Another Bromford customer has also experienced a positive improvement in their mental health and wellbeing, following a referral to a Skills Coach. The customer was unable to secure a full time job which would help her to become more financially secure and as a result, her mood was low.
Following a referral from her Neighbourhood Coach, the customer was connected with a Bromford Skills Coach who helped her to write her CV and complete several application forms. Since working with the Skills Coach, the customer has now found full-time work as a carer. The customer believes that the referral has ‘made life 100% better’ and she is now able to have more disposable income.