An extensive listening project throughout Mersey Care highlighted that for many secondary mental health service users it was the social issues such as housing, employment, finance and isolation that seriously impeded recovery and often resulted in a rapid bounce-back into clinical services. Traditional mental health service models can often struggle to respond to the social and practical needs of those accessing the services yet all the evidence points to the fact that social exclusion for people living with mental health challenges is disproportionately high.

As a leading mental health trust and one of only seven NHS England Mental Health Global Digital Exemplars, Mersey Care use Elemental’s Core digital social prescribing platform to transform its referrals process through its Pathways Advisors, who are based at The Life Rooms and help people using the service to identify help and support on issues including finding employment, housing, managing money and enrolling on learning for well-being courses.

Mersey Care NHS Foundation Trust, partnered with Elemental to improve the way they managed and delivered social prescriptions within The Life Rooms and to help and support the work being done at Life Rooms services across Liverpool and Sefton.

Using Elemental’s platform means that The Life Rooms team can enable more people to engage with their Pathways Advisory Service so that social and practical support offerings are delivered more effectively and across a broader cross-section of the communities they serve. 

Download the full case study to read about the outcomes of the partnership to date.