hywel dda uhb

Elemental chosen as digital social prescribing partner for the Hywel Dda University Health Board

Elemental Software has been selected to partner with the Hywel Dda University Health Board. Their ambition is to shift from a service that treats illness to one to keep people well, prevent ill-health or worsening of ill health, and provides support early when needed. Hywel Dda’s hospitals also have a key role in providing quality specialist support when needed, and they want to improve hospital services to establish better outcomes by providing patients with the best standards and safety in care.


The roll out of the Elemental system will support the ambition to establish the West Wales region as a connected and kind community.  Across the 3 Counties of Carmarthenshire, Ceredigion, and Pembrokeshire, they will embed their agreed ‘Regional Principles for Community Connectedness and Social Prescribing’ which will enable the effective referral, support, management, and reporting on the social wellbeing needs of the population. Their seven clusters, and range of primary care providers will be pivotal in utilising this support and the Elemental tool will enable a simple referral, communication, and reporting tool. 


Jennifer Neff, MD and Co-Founder of Elemental Software

“We are delighted to be working with Hywel Dda University Health Board and help them accomplish their aims of having simple but effective referrals, management, and reporting to improve patients’ safety in care. This is the 4th University Health Board region now using Elemental for social prescribing. We love supporting Wales to increase their access and engagement in social prescribing to evidence the positive impact it has on people’s lives.” 


The main priorities for the project include providing a consistent tool for the whole community of practice to use which supports referrals from multiple sources and a tool to enable the management of the caseload across the system. Through utilising these tools there will be the opportunity to gather and report on identified gaps to enhance their ambition of reducing social inequalities.


Pembrokeshire Community Hub Manager

“The West Wales system are really excited to roll out a single tool which will enable us to better understand and grow the impact of our social prescribing and community connector community of practice.  This will enable us a method of identifying need and developing plans to have an exponentially greater impact on the health and wellbeing of our communities.”

“We chose Elemental because it does everything that we need it to do in terms of tracking the client journey and in terms of producing our reports. We’re excited to see how our social prescribing service develops supported by the Elemental tech across the whole County.” 


Over 200,000 people are being connected, supported and empowered to engage in programmes and services in their own community via those using Elemental for referral making and managing, case management, asset building and outcome and impact measuring. Elemental is now part of The Access Group and is the UK and Ireland’s leading social prescribing platform that enables a local and regional approach to halting avoidable health inequalities through establishing and scaling successful social prescribing models. 

Discover more on what Elemental Software has to offer to help you coordinate and measure the impacts of better joined up care.