Ulster University – eCareWell choose Elemental as digital social prescribing partner

Elemental support innovative project for Carers in the North West – The eCareWell project

Elemental Software has partnered with Ulster University to improve resilience and wellbeing whilst increasing capacity of informal carers in the North West through connections to peers, local community in the North West of and local companies across all of NI.

The eCareWell project was launched by Prof Joan Condell at Ulster University to better understand how technology can meet the needs of carers and aid them in delivering the best possible services. eCareWell received funding from the UK Community Renewal Fund.

One of the challenges identified by the project included the lack of essential digital skills and knowledge that carers possess post-Covid, therefore, the aim is to provide this fundamentally important population with an upskilling which would allow them to offer better care for themselves and their family members and to get knowledge and experience of newer technologies and inform their improved usability. As mentioned by Carers NI & Western Health and Social Care Trust (2018), carers often forget to take care of themselves, so the aim is to encourage and facilitate more self-caring.

170 carers will be up skilled in life skills support through technology training and appropriate interventions. The project aims to provide a better understand how digital technology and platforms alongside up-skilling as required can support carers and potentially bridge towards greater social and telehealth engagement and digital training for employment.

Providers will consist of the SME products, programs and services available locally. These SME products include Elemental, Kraydel, B-Secur, ActionSense, EthelCare and TakeTen, which will provide video technology to help manage health and support wellbeing of elders living at home along with preventative and reactive care for stroke and heart conditions, wearables to monitor mobility for diagnosis and rehabilitation, smart care hubs, and stress control training software.

Elemental will be used to monitor the project’s outcomes and impacts as well as tracking the health and wellbeing of the carers with project workers from DIAL as the Link Workers. Elemental’s new innovation launched on International Social Prescribing Day 2022, (#socialprescribingday2022) Population Plus will be used as the community front door for the carers to browse, self-service and self-refer through to a range of community based programmes, services and initiatives that address the social determinants of health. They will have a choice of access to a range of community providers and also a choice of digital devices.

Jennifer Neff, Co-Founder and MD of Elemental Software

“We are delighted to be partnering with Ulster University and partners on the eCareWell project. Carers play such an important role in our community’s health and wellbeing and can often overlook their own needs and wellbeing. We are confident that this project will go a long way to increasing resilience and wellbeing among carers while providing a platform to create connections between peers, local communities and across Northern Ireland. Elemental will help enhance this access further and make it easier for carers to look at themselves and deliver the best possible services. We look forward to working together and helping the project grow further.”


If you would like to find out more about Elemental and how we can help enhance your social prescribing programme, please fill out the form below and we will be in touch.


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