wound care and social prescribing

Merton Voluntary Service Council partner with Elemental to scale and enhance social prescribing impact in Merton

IN 2017, MERTON CCG, MERTON COUNCIL AND MERTON VOLUNTARY SERVICE COUNCIL DEVELOPED AND PILOTED A SOCIAL PRESCRIBING MODEL DESIGNED TO CONNECT MEDICAL CARE WITH LOCAL VOLUNTARY AND COMMUNITY RESOURCES. ITS AIMS WERE TO IMPROVE PATIENT HEALTH AND WELLBEING AND REDUCE PRESSURES ON LOCAL GP AND A&E SERVICES.
AN OPPORTUNITY TO SCALE THE SUCCESS OF THE PILOT

The Merton Voluntary Service Council Social Prescribing Coordinator (SPC) delivered the hugely successful pilot through two GP Practices,Wideway Medical Centre and Tamworth House Medical Centre.

The emergence of Primary Care Networks has since created an opportunity to scale the success of the pilot to a borough-wide programme across all 22 GP practices. There are now an additional 9 link workers in post with the aim to further the reach and effectiveness of social prescribing so that it can also support the wider self care offer in Merton and become an example of best practice, and stand out as a trailblazer site for PCN and VCSE  collaboration to deliver social prescribing.

RECOGNISING THE BENEFITS OF DIGITAL TO HELP SCALE AND ENHANCE SERVICES

Thanks to partnering with Elemental, Merton’s borough-wide social prescribing service will be supported and underpinned by Elemental’s Core social prescribing platform, meaning health professionals in each of the six PCNs in Merton can:

  •  Connect patients to suitable social prescribing programmes in their communities more effectively via our EMIS connector within EMIS Web
  •  Evaluate the impact of a referral for an individual or across a community cohort
  •  Contribute to achieving public health objectives
  •  Strengthen partnerships between PCNs, VCSE organisations and Adult Social Care
  •  Reduce avoidable GP appointments, saving time, cost and resources
  •  Easily manage everything from within our Core social prescribing platform, meaning a seamless and simplified user journey
  •  Report on and evidence impact and uptake

“One of the challenges we face in social prescribing in Merton is tracking impact on the voluntary sector. We’ve not been able to gauge how much is directly attributable to social prescribing. Coupled with the current age of digital technology, there is a real need to have a digital medium to support these functions. Elemental gives us a solution for this, understand social prescribing and are flexible in their approach which helps support the need in our communities.” Barbara Price, Interim CEO at MVSC (Merton Voluntary Services Council)

STANDING OUT AS AN EXAMPLE OF BEST PRACTICE

By taking a proactive approach to managing population care and supporting their newly formed Primary Care Networks through social prescribing, Merton CCG, Merton Council and Merton Voluntary Service Council will strengthen the footprint around which integrated community based teams will develop in a bid to tackle and treat the wider health needs of their local communities.

Through the expansion and launch of this new social prescribing service, it is anticipated that there will be a measurable change in patients’ outcomes and that the reach and effectiveness of social prescribing will grow, meaning more support for the wider self-care offer in Merton.

The council identify the importance of being able to evidence their investment and thanks to Elemental’s Core social prescribing platform, at a network, borough and hub level, the council can report on:

  •  Progress – Dashboard overview of resident’s health journeys on dial and graph. Filters include, gender, age, hub, region and cohort groups.
  •  Attendance/Impact – attendance, activity, health journey – impact on a graph and broken down into figures for each monitoring tool.
  •  Intervention Activity – List of interventions and attendance against these.
  •  Strengthen partnerships between PCNs, VCSE organisations and Adult Social Care
  •  User Case Activity – Monthly breakdown of number of referrals received, case status and interventions prescribed.
  •  Activity – how many referrals received by referral source and agent, Reason for referral, Number of interventions prescribed, what interventions these were and by domain. At a glance, see how many patients are active, completed, discharged or waiting and sub category for these.
  •  Programmes – reporting against target beneficiaries and interventions against programmes.

‘Merton is a fantastic example of partnership working at its best with community at the heart of health and wellness. The leadership in Merton means that things happen and decisions can be made with the best interests of the community as a priority. We are so proud to be part of this model and scaling the uptake and impact of social prescribing across the borough.’. Jennifer Neff, Co Founder, Elemental

EMBRACING THE POWER OF DIGITAL

By embracing the power of digital and recognising the benefits associated with digital social prescribing in particular, Merton Voluntary Service Council will be able to maximise the impact and investment in community health and wellbeing and enable partners in the VCSE sector to empower, support and connect more patients and citizens to engage in personalised programmes in their communities. Elemental’s Core platform includes a range of features including:

  •  INTEROPERABILITYVia our (rest) API, connect with existing platforms to push and pull specific data sets relating to population health
  •  AGGREGATE REPORTSProvides accurate comparative epidemiological information to facilitate greater reporting on the effectiveness and efficiency of programmes and interventions.
  •  ENHANCED DIRECTORY OF SERVICESEnables accredited VCSE providers to create and edit database of venues and interventions as well as allocate appropriate facilitators.
  •  ATTENDANCE TRACKERFacilitate, track, and measure attendance rates of citizens across multiple community based lifestyle intervention providers.
  •  SOCIAL PRESCRIPTION GENERATORReferring citizens to range of quality assured community based lifestyle interventions.
  •  HEALTH RISK ANALYSISHelping citizens to better understand their health risk and track their health risk status using validated monitoring tools.
  •  REFERRAL GENERATIONVia a browser on a desktop, mobile device or within specific Clinical Systems. Referrals can be made within 45 seconds and sent instantly. Referrals are tracked, viewed and analysed.
  •  SELF-REFERRAL MODULECitizens will be able to self-refer and explore activities to promote and improve their health and wellbeing
  •  HEALTH IMPACT MEASUREMENTTrack a citizen’s health and wellbeing improvement journey in real time and in line with their identified health risks.
FIND OUT MORE

If you’d like to find out how Elemental can enhance and scale the impact of social prescribing in your communities, get in touch or pop your details below to request a 1-1 online demo.

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Jennifer and Leeann

Someone’s health and wellbeing can be affected by where they live, what they do for a living, their income or their early childhood background experiences. This in turn leads to some stark, and often avoidable health differences.

We founded Elemental to play an active part in halting health inequalities through the social prescribing movement. Our technology helps communities to be better connected, build resilience and bring real precision to the measurement of the impact of community investment.

We work with organisations that want to continue to invest in their communities but want to be much better at measuring impact and outcomes.

We believe this is a powerful route out of health inequality.

CEO & Co-Founder, Jennifer Neff
COO & Co-Founder, Leeann Monk-Ozgul

Jennifer and Leeann

A message from our founders