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TANDRIDGE DISTRICT COUNCIL’S WELLBEING PRESCRIPTION, IS A SOCIAL PRESCRIBING PROGRAMME THAT ENABLES GPS AND OTHER HEALTH AND SOCIAL CARE WORKERS TO REFER PEOPLE TO TRAINED WELLBEING ADVISORS WHO CAN SUPPORT THEM TO IMPROVE ANY ASPECT OF THEIR MENTAL, EMOTIONAL AND PHYSICAL HEALTH AND WELLBEING.
The Wellbeing Prescription is delivered in partnership by Tandridge District Council and Reigate & Banstead Borough Council and is commissioned by NHS East Surrey Clinical Commissioning Group and Surrey County Council Adult Social Care.The service works closely with all of the GP practices in the area, local voluntary and community organisations and Surrey Public Health.
After recognising the benefits of digital social prescribing and in a bid to enhance the effectiveness of their existing Wellbeing Prescription and reporting ability, Tandridge District Council has embedded Elemental’s Core platform.
Primary and secondary healthcare professionals and community providers in Tandridge District Council can now:
- Connect patients to suitable social prescribing programmes in their communities more effectively
- Evaluate the impact of a referral for an individual or across a community cohort
- Contribute to achieving public Evaluate the impact of a referral for an individual or across a community cohort health objectives
- Reduce avoidable GP appointments, saving time, cost and resources
- Easily manage everything from within our Core platform, meaning a seamless and simplified user journey
THE CHALLENGE
The difference that Wellbeing Prescription is making to people’s lives is measured on the impact on the person taking part in the programme, the impact on the community and the difference made to the health and social care system and Programme Manager, Liz Carter, wanted to ensure that the programme was achieving its aim of supporting people to identify, set and meet achievable goals and signpost people to local services which they feel would benefit their health and wellbeing.
The adoption of the Elemental digital platform will help stakeholders overcome some of the key challenges around social prescribing programmes including:Request a Demo
- What happens after the initial referral is made and the patient leaves the GP practice?
- ○ Did they have their session with their Wellbeing Advisor and what was the outcome?
- Which programmes and services are they engaging in and what have they been able to achieve as a result?
- What difference has the programme made to their health and general wellbeing and how has this helped relieve pressures?
THE SOLUTION
Wellbeing Advisors work out of all of the GP surgeries in the East Surrey CCG area which are the foundation of the programme. Patients registered with these GP practices will now be offered the opportunity to become better connected into their communities and more empowered to tackle a range of issues including mental health, diabetes, domestic abuse, alcohol addiction, dementia and bereavement through community programmes.
“The Wellbeing Prescription service is very much looking forward to working with Elemental and being in a better position to prove the outcomes that we already know we are delivering.” Liz Carter, Programme Manager
Wellbeing Advisors from the programme come from a wide variety of backgrounds ranging from nutritionists, nurses, personal trainers and psychotherapists.
Referrals into the Welling Prescription can come from Health and Social Care professionals and from patients themselves. Professionals making referrals can then track the progress and view follow-up notes for each.
Wellbeing Advisors will communicate with programme participants to establish how a they’re feeling and co-create a plan with goals and actions to help them overcome any challenges they are facing in their life.
Community Providers like YMCA, the Befriending Service and Men in Sheds, will receive referrals via Elemental’s Core Platform and will be able to check participants in to classes and sessions, providing a better understanding of the demand for community based programmes and services.
By connecting up all the different stakeholders and assets in the community a more encompassing service can be provided to the people of Tandridge and Reigate & Banstead areas.
“We’re really looking forward to working with the team at Tandridge District Council. Our platform is going to enhance the impact of their already established Wellbeing Prescription and also allow the council to measure the impact and outcomes of social prescribing in their communities.” Jennifer Neff, Elementa Co-Founder and Co- CEO
